- Maintaining the accuracy of our records to respond to your inquiries and otherwise manage our relationship with you;
- Providing you with general marketing, product, service information, and offers;
- Reporting your participation at our seminars, workshops or other training activities to various accrediting organizations for the purpose of providing continuing education credits;
- Meeting safety, security, legal, and regulatory requirements;
- Satisfying other reasonable, legitimate business interests (such as collecting outstanding debts).
- Informing seminar sponsors of your attendance and interest in certain seminar topics;
- Providing seminar sponsors a means to contact you for the purpose of evaluating your response to the training activity as well as providing you with information about their products and services.
How does Keeping-Up collect Customer Information?
We obtain information directly from you when you participate in one of our workshops, complete a pre-workshop survey, a post-workshop evaluation or contact us via mail, email or telephone.
From Other Parties
We may acquire a list of names and addresses, which may include your name and address where you have given your consent, from list vendors to send promotions or product information to the names on the list. Any such other parties are bound by their privacy policy, not ours.
What Information Keeping-Up May Collect Through its Website:
During normal website usage, you can visit our site without communicating any personal information. However, there are instances where we request personal information such as your name, address, and e-mail address on our site, to provide you with a service, correspondence, activities such as e-newsletter, or the request of a quote. We request e-mail addresses as a means of contacting you if you wish. Any personal information collected is used as set out in this Privacy Policy.
Electronic mail sent to us that may contain personal information
You may decide to send to us personally identifying information in an email, for example in a message about your workshop experience. We will only use this personal information to identify you as a client, to determine how to respond to your email and try to resolve the matter identified in the email.
How is my personal information protected?
Keeping-Up is committed to protecting your personal information in full compliance with this Privacy Policy and applicable laws. Keeping-Up understands your concerns about online security and about the security of your information otherwise collected by us. We take reasonable precautions to prevent the loss, misuse, or alteration of information under our control. In addition, we employ generally accepted information security policies, procedures, and techniques.
Can I opt-out of Keeping-Up marketing promotions and initiatives?
If you do not want to be contacted for product, service, or marketing initiatives, or if you would like to be removed from any direct marketing initiatives, corporate surveys, telemarketing, or direct mail or e-mail lists, or if you would otherwise like to limit our use or disclosure of your personal information, please contact us as indicated below.
How can I access and correct errors in my information?
While Keeping-Up uses reasonable efforts to ensure that the information we hold about you is accurate, complete, and current, we often rely on you to inform us about changes to your contact or other relevant information (e.g., name, address, telephone number, etc.). The more information you volunteer, and the more accurate it is, the better we are able to customize and improve your experience with our company. You can contact us at 828-683-0228 or send an email to j.wingerter@keeping-up.com to review, correct, or update certain aspects of your personal information.
You will be asked for sufficient personal information for us to verify your identity and the details about the personal information you are interested in prior to us processing your request. We will also be unable to provide you with information, which is exempt from disclosure such as personal information about another person, privileged information, or confidential commercial information.
How do I contact Keeping-Up?
Keeping-Up is committed to continuous improvement, and values your input. We welcome your comments and/or suggestions on improving our website, programs and policies. If you have any comments or concerns, or wish to limit the use of any of your personal information that we may have, you may contact us at:
Keeping-Up
PO Box 16130
Asheville, NC 28816
Or you may contact us by sending an email to j.wingerter@keeping-up.com.
Will Keeping-Up update its privacy policy?
We are always looking for ways to improve and update our services to further enhance our programs. Consequently our policies, including this privacy policy, will continue to evolve and Keeping-Up reserves the right to alter this privacy policy from time to time. Such changes will be effective ten days following the date on which this privacy policy is revised and posted to our Keeping-Up website.
This statement is effective as of August 15, 2006